Issue No.11         July 2017

Trident University International provides an exceptional online educational experience for its students – diverse adult learners including current and former members of the military family.
Adhering to the highest standards of academic excellence, faculty and staff foster a learning community where students develop critical thinking and problem solving skills to enhance their lives and advance their careers.

Trident's 2017 Snowball Family Adventure Event

The bond that Trident has with the military is strong and unwavering. The University has well over 22,000 military-affiliated alumni, and students who are active duty, veteran, dependents, or part of the National Guard make up 79% of the school's currently enrolled population. And we can't forget the veterans on Trident's staff and faculty who enrich the student experience on a daily basis.
From the classroom to career development to charity work we have forged a strong relationship with our military brothers and sisters, so this summer season we will continue that trend by supporting Snowball Express. This worthy organization serves the children of fallen military members, a group whose sacrifice can not be understated. Through donations and volunteer work, Snowball Express has been bringing hope and support to children of men and women who gave the ultimate sacrifice while serving honorably in the U.S. armed service since 09/11.
Trident is sponsoring a "Snowball Family Adventure" at Knott's Berry Farm on Thursday, August 3rd for approximately 70 children and their surviving parent, or a grandparent. All expenses for this event are covered for the participating families. This is where you can help. As you can imagine, an undertaking such as this will have a lot of effort and a large financial commitment. We invite you to partner with us to make this event a reality.
In order to sponsor this event, we are seeking to raise $20K to ensure no family has to come out of pocket for any portion of their participation. Will you support this effort? Please know that Trident University International, the Snowball organization, and the participating children and families are deeply grateful for your contribution to this effort.
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Trident in the Community

Join Trident at any of the following events in your local community: 

How I Have Handled My Post-Traumatic Stress

Posted by Phil Johndrow on Jun 29, 2017 2:09:32 PM

While I was on my third tour in Iraq, serving as the 1stCavalry Division Command Sergeant Major (CSM) and the Multi National Division – Baghdad Senior Enlisted Advisor to the Commanding General during the Iraq surge, I was involved in some of the toughest fighting in the war. There were 110,000 coalition soldiers, which at the time was the largest formation under one division colors.

We experienced tremendous losses every day. For about six months, I attended a memorial for a fallen hero almost every night – many were men and women I considered friends. I spent a lot of time in my trailer feeling the loss, sometimes allowing my own thoughts to get the best of me.

As a leader I had to set an example, and personally, I needed a way to decompress so I could get through these very difficult times in a positive way. Everyone handles post-traumatic stress (PTS) in different ways, and the way I learned to cope was through physical fitness.

From my earliest days in the Army, physical fitness had always been an important part of my life – it is part of being a soldier. During my first deployment in 2003 it wasn’t possible to stay fit in the same way I had in the past. I was patrolling the streets of Baghdad every day under bright, unwavering sunlight. It was demanding work in brutal heat.

Physical fitness helped to mitigate my PTS.

It started out simple. I did Iron Mikes as well as some running around the Forward Operating Base. I started doing push-ups, sit-ups, and pull-ups from trees so I could have some physical activity before I went on patrol. Staying active allowed me to be more mentally and physically focused, and helped to relieve the stress involved with being in a combat zone and dealing with loss on a daily basis.

I retired from the Army in 2011, and now work as National Director of Military and Veteran Alliances at Trident. In this role, I am often on the road, but physical fitness remains a top priority for me. When booking a hotel, I make sure there is exercise equipment available and that I arrive early enough to get in a one-hour workout.

At home, I have turned half of my garage into a gym, which gives my wife and I an opportunity to work out together. And on the weekends we find enough yardwork to keep active. I have found that when you take care of yourself physically, it has positive effects on other parts of your life. While these may seem like little things, they have all made a positive impact on my PTS.

What is PTS? Learn more. Learn more about handling PTS.

Philip F. Johndrow is a 33-year veteran of the United States Army, retiring as the Command Sergeant Major for the U.S. Army Combined Arms Center, Fort Leavenworth. In this capacity Johndrow also served as the Command Sergeant Major for the U.S. Army Command and General Staff College and the Senior Enlisted Advisor for the Joint Center for International Security Force Assistance. Johndrow was inducted into the The United States Army Sergeants Major Academy’s Hall of Honor on August 28th, 2015.

Academic Spotlight

Trident University is proud to announce the addition of a Bachelor of Science in Health Administration (BSHA) degree program. This program will be available in the July 2017 Fastrac session, which begins on July 10, 2017.
The Bachelor of Science in Health Administration (BSHA) program prepares graduates for entry and midlevel functional positions in health care administration, or to pursue graduate education in the field. Our mission is to produce highly competent, ethical, caring health administration professionals who can both manage and effect change for the better in organizations and systems. We do this with an evidence-based, online teaching model, and a student‐centered learning environment in which undergraduates can expand their knowledge and skills.
Students will develop their understanding of research, evaluation, and the data upon which health care managers base their decisions. Students will develop analytical and problem-solving skills required of such professionals. They will enhance awareness of legal and ethical issues in the health field and will learn to recognize and appreciate the economic, political, and social environment in which health care functions.

Trident in the News

Trident University International Adds Education Support for Students at Fort Irwin
Trident University Ph.D. Candidate’s Research Accepted for Publication
Vahid Shariat as Chief Information Officer of Trident University and a member of the Executive Leadership Team.
Vahid Shariat, Chief Information Officer
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Dr. Heidi Gilligan currently serves as Dean of the College of Education at Trident University. 
Dr. Heidi Gilligan, Dean - College of Education
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D. Wayne Robinson is a Trident alumnus, having earned a BS in Business Administration in 2010, and has enjoyed a varied and remarkable career.
D. Wayne Robinson, Class of 2010
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Career Center Corner

What should I include in my federal resume?
Whether you’re a current federal employee or new to the Federal Government, your resume is the primary way for you to communicate your education, skills and experience.
Before you get started. Read the entire job announcement. Focus on the following sections to understand whether or not you qualify for the position. This critical information is found under:
  • Duties and Qualifications
  • How to Apply (including a preview of the assessment questionnaire)
  • How You Will be Evaluated
Make sure you have the required experience and/or education before you apply. Hiring agencies use the job announcement to describe the job and the required qualifications, including:
  • Level and amount of experience
  • Education
  • Training
What to include in your resume
Federal jobs often require that you have experience in a particular type of work for a certain period of time. You must show how your skills and experiences meet the qualifications and requirements listed in the job announcement to be considered for the job.
Include dates, hours, level of experience and examples for each work experience. For each work experience you list, make sure you include:
  • Start and end dates (including the month and year).
  • The number of hours you worked per week.
  • The level and amount of experience–for instance, whether you served as a project manager or a team member helps to illustrate your level of experience.
  • Examples of relevant experiences and accomplishments that prove you can perform the tasks at the level required for the job as stated in the job announcement. Your experience needs to address every required qualification.
Program Analyst GS-343-11
January 2009 - Present
40 Hours/Week
  • Experience/Accomplishment
  • Experience/Accomplishment
Include volunteer work and roles in community organizations. Don’t limit yourself to only including paid work experience. Include relevant volunteer work or community organizations roles that demonstrate your ability to do the job. Use numbers, percentages or dollars to highlight your accomplishments–you can find this information in things like your performance reviews, previous job descriptions, awards and letters of recommendation.
When explaining your accomplishments:
  • Include examples of how you saved money, earned money, or managed money.
  • Include examples of how you saved or managed time.
  • “Improved efficiency of document processing by 25% over the previous year”.
  • “Wrote 25 news releases in a three-week period under daily deadlines”.
  • “Managed a student organization budget of more than $7,000”.
  • “Wrote prospect letter that has brought in more than $25,000 in donations to date”.
These statements show in concrete terms what you accomplished.
Customize your resume
You should tailor your resume to the job announcement rather than sending out the same resume for every job. Customizing your resume helps you match your competencies, knowledge, skills, abilities and experience to the requirements for each job. Emphasize your strengths and include everything you’ve done that relates to the job you’re seeking. Leave out experience that isn’t relevant.
Use similar terms and address every required qualification. Your experience needs to address every required qualification in the job announcement. Hiring agencies will look for specific terms in your resume to make sure you have the experience they’re seeking.
For example, if the qualifications section says you need experience with “MS Project” you need to use the words ” MS Project” in your resume.
Organize your resume to make it easy to understand
You need to organize your resume to help agencies evaluate your experience. If you don’t provide the information required for the hiring agency to determine your qualifications, you might not be considered for the job.
  • Use reverse chronological order to list your experience–start with your most recent experience first and work your way back.
  • Provide greater detail for experience that is relevant to the job for which you are applying.
  • Show all experiences and accomplishments under the job in which you earned it. This helps agencies determine the amount of experience you have with that particular skill.
  • Use either bullet or paragraph format to describe your experiences and accomplishments.
  • Use plain language– avoid using acronyms and terms that are not easily understood.
Be concise
Hiring agencies often receive dozens or even hundreds of resumes for certain positions. Hiring managers quickly skim through submissions and eliminate candidates who clearly are not qualified. Look at your resume and ask:
  • Can a hiring manager see my main credentials within 10 to 15 seconds?
  • Does critical information jump off the page?
  • Do I effectively sell myself on the top quarter of the first page?
Check your resume for spelling and grammatical errors and have someone else, with a good eye for detail, review your resume.
Important facts about the federal hiring process
  • The Federal Government does have a standard job application. Your resume is your application.
  • Hiring agencies use the job announcement to describe the job and list the required qualifications and responsibilities.
  • After applying, the hiring agency uses the information in your resume to verify if you have the required qualifications stated in the job announcement.
  • Once the hiring agency has determined who is qualified, they may use other assessments such as interviews or testing to determine the best qualified applications.

Source: This article from USAJOB.


Alumni Community

Dr. Betty Cappelletti will walk across the stage as a graduate of Trident’s Ph.D. in Health Sciences program in July. This will be the third degree she has earned from Trident – one of only nine such alumni to hold this distinction.

Currently residing in Orange County, CA, Dr. Cappelletti keeps herself busy as the founder and director of Project A-Pulse®, a high school motivational program for students who are interested in the health sciences or careers in medicine. It’s a perfect setup for someone who is passionate about teaching and the field of health sciences.

Trident: Since you were a student at Trident, have you made moves upward in your career?
Dr. Betty Cappelletti: I am currently seeking employment at the collegiate level as a professor in health sciences and research. I hope to go into research specifically in the area of ADD, ADHD, or Alzheimer’s disease.

Trident: Do you feel that your time as a student at Trident prepared you for current professional role?
BC: Yes, I have gained so much intellectually and grown academically especially in the area of problem solving and thinking out of the box.

Trident: You earned your bachelor’s, master’s and Ph.D. at Trident – why did you decide to stick with us through all three degrees?
BC: I first went online to research/shop for a university that would give me the flexibility to still work full-time while getting a degree. I spoke to the Admissions Director and she answered all my questions and took the time to give me a rough schedule with the coursework necessary to complete the BSHS with a concentration in radiology. The main "carrot" for me was the personal touch from someone I never met, over the phone.

Once I signed the enrollment agreement, I was very nervous as I had never been in a virtual, online classroom and I was in my late 40's.  However, after starting with Trident, I had a wonderful experience and the rest is history.

I believe I received a better education with Trident by having taken online courses than if I had been in a brick and mortar environment.  I learned so much, knowledge-wise, and also about myself.  I loved the learning process!  The road was not easy, and at times difficult, however, looking back, I am so proud of my accomplishments and definitely not the same person I was before I began my educational journey.

Trident: Who are some of the professors that left a positive impression on you?
BC: Although I had numerous professors who are knowledgeable in their respective fields, it has to be without a doubt Dr. Frank Gomez.  His wisdom and patience were unwavering throughout the Ph. D. educational process.

Trident: How would you sum up your time at Trident?
BC: As I think back on my educational pursuits (BSHS, MSHS, and Ph.D.) it has been Trident whose academic structure and flexibility, as well as faculty, that allowed me to complete my educational dream.